Consumers attitudes towards mobile banking in

The survey also included an oversample of non-Hispanic black and Hispanic respondents. Results from a survey fielded by Pew in indicated that smartphone ownership rates were similar for the three largest groups: Return to text 2.

These concerns are described in more detail later in this report. In12 percent of mobile phone users and 23 percent of smartphone users reported using mobile payments.

Here, the figures for mobile banking in the survey are expressed as percentages of mobile phone users with bank accounts. The definition of mobile payments used in the through surveys is included in footnote Return to text 3.

A variety of factors could contribute to differences in the measures, including survey coverage and question wording.

Return to text 6. Byusage of mobile payments had increased to 22 percent for mobile phone users and to 28 percent for smartphone users.

Results of the,and surveys published in March,andrespectively are available at www.

Based on surveys conducted inthe Pew Research Center reported that 92 percent of U. The steady increases in the adoption rate among all mobile phone users, but more gradual rise in the adoption rate among smartphone users, suggest that smartphone adoption substantially contributed to the increased use of mobile payments.

For comparability with prior years of the survey, the oversample was not used in computing the results in this report; therefore, respondents from the oversample are not included in table 1.

Expressed as a share of all adults for comparison, smartphone ownership for the Mobile Survey was 67 percent of U. Back to section top References 1.

Expressed as a share of all adults for comparison, smartphone ownership rates for the Mobile Survey respondents used in this report were 65 percent for non-Hispanic whites, 63 percent for non-Hispanic blacks, and 74 percent for Hispanics.

See footnote 3 for a link to the Pew report. The share that said their bank does not offer the service has shown less of a change percent in4 percent inand 5 percent in These figures differ slightly from those published in the report, which were calculated as a percent of all mobile phone users.

In addition, around one in five 21 percent of those with mobile phones and bank accounts indicated they do not know if their bank or credit union offers mobile banking, which may be consistent with a lack of interest in these services among a portion of the population.

That said, the share who do not know if mobile banking is available from their bank has decreased from 28 percent inand 22 percent in The measure of mobile payments in the survey is not directly comparable to those from prior years due to a change in the definition of mobile payments in the most recent survey.

Return to text 4. The definition of mobile payments was revised for the Mobile Survey and is given on page 15 of this report. For mobile banking, among respondents with a mobile phone and bank account and respondents with a smartphone and bank account, respectively.

Return to text 5.Attitudes, drivers and motives towards online and mobile banking in China. The drivers of online and mobile banking in China were underlined, in part, by the information technology development, the internet access, computers ownership and especially, the emergent of internet bankers as mentioned above.

Consumers’ Attitudes towards Mobile Banking in Bangladesh Mohammad Majedul Islam1 and Md. Enayet Hossain2 1 – Lecturer, Department of Marketing, University of Rajshahi, Rajshahi, Bangladesh.

Attitude towards Using Mobile Banking in Malaysia: A Conceptual Framework mobile banking among Sp anish consumers’ Attitudes towards Mobile Banking in. i The Analysis of Consumer Attitudes towards Online and Mobile Banking in Nigeria. Uzoma David Chikwendu.

Submitted to the.

Institute of Graduate Studies and Research. Based on this review and on the premise that social media banking is an offshoot of both internet and mobile banking, it is hypothesized that perceived compatibility will have a significant effect on attitudes towards social media banking adoption.

The aim of this study is to investigate the factors influencing the consumer acceptance of mobile banking in Bangladesh. The demographic, attitudinal, and behavioural characteristics of mobile.

Consumers attitudes towards mobile banking in
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